Return policy with 40 days satisfaction guarantee

If for any reason you are unsatisfied with your purchase at, you can request a full or partial refund of the purchase price within 40 days of the purchase date. You can return any item (as defined below) that you purchased on in accordance with the conditions below. To qualify for a refund, all of the following conditions must be met:
  • You must appeal for the return of goods from our customer service within 40 days of your purchase date. To appeal for the return of goods, please contact customer service here.
  • You must return the product to BOLLSEN® Hearing-Protection – ERTG d.o.o. for a refund.
  • The guarantee term for the delivery of sealed goods expires prematurely if they are not suitable for return for health protection or hygiene reasons or if their seal was removed after delivery;
  • You must provide the order number when returning the product.
  • You have to bear all shipping costs and pay them in advance and you bear the entire risk of loss or damage for the returned products during the return to BOLLSEN® Hearing-Protection – ERTG d.o.o..
  • If you return items to BOLLSEN® Hearing-Protection – ERTG d.o.o.. without an appeal for the return of goods from BOLLSEN® Hearing-Protection – ERTG d.o.o., we reserve the right to refuse to accept such a return.